Terms of Service
Last updated
These terms are the agreement between you and HeyMenus. They cover what we provide, what you are responsible for, and what happens when something goes wrong. Section 7, on menu accuracy and allergens, is the one that matters most in practice — please read it.
1. These terms
HeyMenus is operated by [LEGAL ENTITY NAME], registered at [REGISTERED ADDRESS] (“HeyMenus”, “we”, “us”). By creating an account or using the service you accept these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind it, and “you” means that company.
2. What HeyMenus does
HeyMenus lets you build a restaurant menu in a dashboard, publish it at a public web address, and share it — typically with a QR code. Updating a price or a dish takes effect on the published page without reprinting anything. HeyMenus is a publishing tool. It is not an ordering, payments, reservations or delivery platform, and it does not process transactions between you and your customers.
3. Beta
HeyMenus is in beta and free to use. Features may change, move or be withdrawn, and the service is likely to be rougher than a finished product. If we introduce charges we will give you at least 30 days’ notice by email first, and you are free to stop using the service instead of paying.
4. Your account
Give us accurate details and keep them current. Keep your password to yourself: you are responsible for everything done through your account, and you must tell us promptly at contact@heymenus.com if you think someone else has access to it. You must be at least 16 and able to enter into a contract.
5. Your content stays yours
You keep every right you have in the menus, text and photos you put into HeyMenus. To run the service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize and reformat, and publicly display that content — only for the purpose of operating HeyMenus and publishing the menu you asked us to publish. That licence ends when you delete the content or your account, save for copies in backups that age out on their own schedule.
6. What you promise about your content
- You own it, or you have permission to use it — photographs especially. A photo you found online is not a photo you may publish.
- It does not infringe anyone’s intellectual property, privacy or other rights.
- It is not unlawful, deceptive, defamatory, hateful or obscene.
- It is a menu, or something that genuinely belongs on one.
7. Menu accuracy, prices and allergens
You are solely responsible for the accuracy of everything you publish through HeyMenus. We publish what you enter, exactly as you enter it. We do not check, verify, correct or approve dish descriptions, prices, dietary claims, allergen labels, nutritional figures or availability.
Allergen and food-information law places duties on food businesses, not on the software they use to display a menu. Those duties remain entirely yours, including keeping allergen information accurate and up to date when a recipe or supplier changes. HeyMenus is not a food-safety, labelling or compliance system, and using it does not satisfy any legal obligation you have to your customers or to a regulator.
Diners with an allergy or intolerance should always confirm with the restaurant directly rather than relying on a published page.
8. Acceptable use
You agree not to:
- use HeyMenus for anything unlawful, or to impersonate another business;
- upload malware, or try to gain access to accounts, data or systems that are not yours;
- probe, scan or stress-test our infrastructure, or interfere with anyone else’s use of it;
- scrape or bulk-download beyond ordinary access to published menu pages;
- resell, sublicense or white-label the service unless we have agreed in writing;
- use published pages for something that is not a menu — link farms, spam and search-engine manipulation included.
9. Published menus are public
Anyone with the link can open a published menu, share it, or find it through a search engine, and search engines may keep a cached copy after you change or unpublish a page. Do not put anything on a menu that you would not want to be public.
10. Availability
We work to keep HeyMenus and your published menus available, but during beta we do not offer an uptime commitment or service credits. We may take the service down for maintenance, and we may change or discontinue features. Where an interruption is planned and significant, we will try to give notice.
11. Suspension and termination
You can stop using HeyMenus and delete your account at any time. We may suspend or terminate an account that breaches these terms, creates legal risk, or threatens the service or other users — with notice where it is practical to give it, and immediately where it is not. When an account ends, its published menus stop being served. Sections 5 to 7 and 12 to 17 survive termination.
12. Our intellectual property
The HeyMenus software, design, documentation, name and logo are ours and stay ours. These terms grant you a limited, revocable, non-transferable right to use the service, and nothing more.
13. Third-party services
HeyMenus runs on infrastructure operated by others, currently Supabase and Cloudflare, and published pages load fonts from Google. Their outages, changes and terms are outside our control, and we are not liable for them.
14. Disclaimers
To the fullest extent the law allows, HeyMenus is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that it will meet your requirements.
15. Limitation of liability
To the fullest extent the law allows, we are not liable for lost profits, lost revenue, lost or corrupted data, business interruption, or any indirect, incidental, special or consequential loss. Our total liability arising out of or relating to HeyMenus is limited to the greater of the amount you paid us in the 12 months before the claim arose, or [CAP AMOUNT]. While the service is free, that means the cap is [CAP AMOUNT].
Nothing in these terms excludes or limits liability that cannot lawfully be excluded — including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, your mandatory statutory rights are unaffected.
16. Indemnity
You will indemnify us against claims, damages and reasonable costs arising from the content you publish through HeyMenus or from your breach of these terms.
17. Governing law and disputes
These terms are governed by the laws of [GOVERNING LAW JURISDICTION], and the courts of [COURTS] have exclusive jurisdiction, except that we may seek injunctive relief wherever it is needed. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory laws of your own country, nor of the right to bring proceedings there. Before starting a formal dispute, please write to us — most things are faster to resolve by email.
18. General
These terms, together with the Privacy Policy, are the entire agreement between us about HeyMenus. If a provision is held unenforceable, the rest stands. Not enforcing a term is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor to our business. We may update these terms and will post the new date at the top, emailing account holders in advance of a material change — continuing to use HeyMenus after that means you accept the new version.
19. Contact
[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Email contact@heymenus.com.
See also our Privacy Policy.